Capability • Widget Customization

Make it feel native to your brand.

Customize colors, copy, prompts, promos, and page-based experiences. Control consent and privacy UX.

Branding & Colors

Make the widget feel native to your brand.

Control every visual detail of the widget — and instantly see the result. No code, no deploy, no guesswork.

Primary & secondary colors for CTAs, accents, and highlights.

Chat bubble & header styling to match your product UI.

CTA buttons background, text color, and hierarchy.

Logo upload or URL reused across promos and chat surfaces.

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Page-based promos
Page-based promos
Page-based Promos

Different CTAs on each page.

Show the right nudge at the right time: pricing gets “Book a meeting”, docs get “Chat with AI”, product gets “Request a demo”.

Promos by URL/path
Different CTA sets
A/B copy-ready
Works with routing rules
Consent & privacy
Consent & privacy
Consent & Privacy

Consent UX without killing conversion.

Let users accept/reject, show privacy URLs, and adapt the assistant behavior depending on consent requirements.

Consent message + policy links
Region-aware behavior
Audit-friendly settings
Enterprise-safe defaults
Qualification & escalation
Qualification & escalation
Qualification & Escalation

Know when to answer — and when to bring sales in.

Define simple rules: when the assistant answers, when it asks 1–2 qualification questions, and when it hands off to scheduling or a human.

Qualification questions
Escalation to human/rep
Suggested replies + CTAs
Routing + scheduling handoff